FAQs

What are the shipping times for your products?

We take 1-2 days to process your order then 3-5 DAYS to deliver it to you.


Do you ship all over the world?

Yes, absolutely. We ship worldwide.


Where do we ship your product from?

Our offices are located at 71_75 shelton street covent garden london . Our international warehouse is located in China.


Do you provide product tracking/tracking information?

Yes, wait 3 days after your order and ask us via email at email address: tbmprime19@gmail.com / estellacollection.pro@gmail.com

I received a damaged item. What can I do?

We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: email address and we will send you a similar replacement item as soon as possible.

 

Where are you located?

We are located 71_75 shelton street covent garden london